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# Get a refund on a Spendesk card

It is possible to receive a refund on Spendesk cards, including single-use cards.

# Refund options

**Suppliers can issue refunds to any card used for the original payment**, even if it is:

* a single-use card
* an expired card
* a blocked card
* a cancelled card
* a temporarily paused/blocked card

# Display on the interface

Refunds will be displayed under the "**Payments**" tab in your Spendesk account. Look for a "+" symbol next to the amount of your original purchase.

Once the merchant processes the refund, the funds will be transferred back to your company account. This process may take a few days or weeks, depending on the merchant.

# Receipts

You do not need to attach a receipt when requesting a refund. In fact, the refund will automatically be marked with the note “the receipt cannot be provided.” However, if you would like to add a receipt, you can do so yourself in the "**All Payments**" tab.

Account owners and Controllers can also upload receipts via **Bookkeep > Prepare**.

# FAQ

1. **Can I get a refund on a single-use card if it has expired?**  
Yes, refunds can still be processed on expired single-use cards.
2. **Do I need to attach an invoice when requesting a refund?**  
No, attaching an invoice is not required. However, if you'd like to add a receipt, you can upload it manually via the "**All payments**" tab.
3. **How long does it take to receive the refund?**  
Once the merchant processes the refund, the funds should appear in your company account within a few days or weeks, depending on the merchant.
4. **Can I request a refund for payments made with non-Spendesk cards?**  
Refunds can only be processed for payments made with Spendesk cards.