> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Getting Started With the Free Plan __This guide helps you set up a Crisp Free workspace the right way from day one.__ The Free plan is a great starting point if you want a proper shared inbox without adding complexity too early. You can handle unlimited conversations with up to ****2 seats included****, install the chat widget on your website, receive messages from a contact form, and reply from web or mobile apps. It does ****not**** include Hugo credits, AI workflows, or the advanced automation features that start on paid plans. --- # Free plan features ||| The ****Free**** plan includes ****no AI credits****, so ****Hugo****, advanced workflow automation, and the AI chatbot builder are not part of this plan. __Main features included:__ * ****Shared inbox**** → collaborate on customer conversations from one place * ****Website chat widget**** → chat with visitors directly from your website * ****Mobile apps**** → reply on the go from ****iOS**** and ****Android**** * ****Chat SDKs**** → add Crisp to your website or app with the available SDKs * ****Contact form**** → receive form submissions directly in your Crisp inbox * ****E-commerce integrations**** → connect platforms such as ****Shopify****, ****Adobe Commerce****, ****WooCommerce****, or ****PrestaShop**** * ****Push notifications**** → stay up to date when a new message comes in --- # Recommended setup #### Teammates and workspace access If you plan to share customer conversations, one of the first things to do is invite the second person who will help manage the inbox. Open [**Crisp**](https://app.crisp.chat) and go to ****Settings → Workspace Settings → Operators and Teams****. From there, click ****Invite Operator****, enter the email address, and choose the right role. | Need a walkthrough? See [how to invite other agents to your inbox](/en/article/how-do-i-invite-other-agents-to-my-inbox-1rsgzkh/). #### Profile and availability Before you start replying to customers, make sure each operator completes their own account setup. A profile picture helps make conversations feel more human, and proper availability settings prevent confusion when the team is away. Each operator can review this from ****Settings → Account → Availability****. | If you want Crisp to reflect your actual business hours, follow [this guide to schedule when you are seen online or offline](/en/article/how-can-i-schedule-when-to-be-seen-onlineoffline-kvso9a/). #### Notifications Notifications matter more than people think when a workspace is new. Make sure everyone enables the alerts they actually want to receive, especially on desktop, mobile, and email. You can review this from ****Settings → Account → Notifications****. | For email fallback notifications, see [how email notifications work](/en/article/how-do-email-notifications-work-q3gel4/). #### Website chat widget Once the workspace is ready, install the Crisp widget so visitors can start conversations from your website. You can install the widget from [**Crisp**](https://app.crisp.chat), and if you need platform-specific help, the main website also links to supported installs and SDKs. __Useful starting points:__ * ****Website widget**** → [Live chat widget](https://crisp.chat/en/livechat/) * ****iOS SDK**** → [How to use the iOS SDK](/en/article/how-to-use-the-ios-sdk-h4797o/) * ****Android SDK**** → [How to use the Android SDK](/en/article/how-to-use-the-android-sdk-1ujgyqf/) * ****JavaScript SDK**** → [How to use the Crisp Chatbox SDK](/en/article/how-to-use-the-crisp-chatbox-sdk-1lp254r/) #### Contact form If someone lands on your website when nobody is available, a contact form gives them a reliable fallback. The Contact Form plugin is available on the Free plan and can be embedded on your contact page with an `` `iframe` ``. You will configure it from the plugin settings, then add the embed code to your website. | Follow [this contact form setup guide](/en/article/how-can-i-setup-the-contact-form-plugin-wkkaur/) to enable it properly. --- # Next steps Once your Free workspace is live, the priority is usually to keep things simple: answer quickly, stay consistent, and learn what people ask most often. That will make it much easier to decide later whether you need shared email, Hugo, workflows, or a knowledge base. __Helpful articles to continue:__ * ****Operator onboarding**** → [Getting started with Crisp for support](/en/article/getting-started-with-crisp-for-support-1ts8txn/) * ****Chat customization**** → [How to customize my chatbox](/en/article/how-to-customize-my-chatbox-1hj537j/) * ****Plans overview**** → [Pricing and plans](https://crisp.chat/en/pricing/)