How can I open a Knowledge Base article in an iFrame?

Using Crisp, it's possible to embed an article in your own website using an Iframe.

Here's how to proceed:

• Retrieve an Knowledge Base article Link.
• Append `/reader/compact/` (compact mode, ie. without article title) or `/reader/full/` (full mode, ie. with article title) after the URL
• So it becomes for instance https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/reader/full/
• Then, embed your knowledge base article in an Iframe on your website.

Aktualisiert am: 30/04/2026