How do I use Web Hooks?

WebHooks are an easy and convenient way to receive events from a Crisp website. They can be configured in a few clicks and do not require you to build an integration. WebHooks are typically used for automation purposes, e.g., automating a task with Zapier.

Crisp supports two webhook types:

• Website webhooks: configured from your workspace at Settings → Website Settings → Advanced Configuration → Webhooks in `app.crisp.chat`
• Plugin webhooks: configured from a private or public plugin in the Crisp Marketplace

Plugin webhooks can be a better fit for integrations, as they include a retry system.

To see the full list of available webhook events and event namespaces, refer to the Developer Hub documentation.

Aktualisiert am: 30/04/2026