> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to contact Walmart Support?

Let's learn step by step how you can contact Walmart support:

1. **Login into your Walmart Seller Account:**

![](https://storage.crisp.chat/users/helpdesk/website/-/2/e/4/d/2e4dbe1e5e967000/252a20ed-9570-4a15-92b2-3ab7ea_1ymmuh8.jpg)

2. **The** `**Feedback**` **button can be located at the bottom right of the screen.**

![](https://storage.crisp.chat/users/helpdesk/website/-/8/6/1/e/861ea27368626800/d791401f-8244-42f7-81aa-65dd23_1az6zn0.jpg)

3. **Click on the** `**" Get Support"**` **button and you will be redirected to another page:**

![](https://storage.crisp.chat/users/helpdesk/website/-/4/f/2/5/4f25e2533232ec00/eefa3d03-17e6-48f5-a5c6-65d742_1c7hpqw.jpg)

4. **Click on the** `**" API Errors "**` **option:**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/b/e/c/dbec0fb84816a800/fde5ba7c-cd62-49e4-92f4-efcaf3_xqrnju.jpg)

5. **Click on the** `**" No "**` **option for the** `**" Did this solve your issue "**` **question:**

![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/b/3/cdb335f4f32ba800/8b55606d-bc25-412e-98ca-ab7a8a_18w1i7n.jpg)

6. **Subsequently, select the** `**"Open Case via Email"**` **option:**

![](https://storage.crisp.chat/users/helpdesk/website/-/2/7/9/1/27913f5b7d772a00/1cebf6d8-e4b5-4092-a25e-8f4780_1gb8f97.jpg)

7. **Now, you are required to complete the details provided below. This process will only take a few seconds, as we have equipped you with predefined details:**

![](https://storage.crisp.chat/users/helpdesk/website/-/b/1/2/f/b12fd61facefe800/66adfbd5-8fba-45a8-a45b-1bbf0c_pdv3jd.png)

---

* `Please provide the most recent feed ID:` Please follow the steps below to find your Feed ID:

1. **Please navigate to the** `**Profiles**` **section of our application:**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fba9fddd5b956281ae5924/file-lUxvJx7fyG.jpg)

1. **You can click on the** `**profile name**` **or click on the** `**"View Profile"**` **option:**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbaa75811a2434cb6d45a3/file-9mDrcDPRLg.jpg)

2. **Click on the** `**" Feed Detail "**` **button:**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbab5e8af27b34842bf625/file-LnvXBB0q5M.jpg)

3. **You will find your Feed ID here:**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbaba244628317ef9047d4/file-r0AdzGZk8U.jpg)

---

* `Please provide a description of the issue:` Please follow the steps below to find the predefined description, which you need to copy and paste here:

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbac94811a2434cb6d45a5/file-LMUDGWyjMq.jpg)

1. **After selecting** `**"How to contact Walmart Support,"**` **you will be presented with the following options. You can then choose the description that best matches your error details:**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbad1c8af27b34842bf626/file-VGnt8IKxc4.jpg)

2. **Copy the description and paste it here:**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbad5c44628317ef9047d6/file-jQrvZDmPLN.png)

---

8. **After completing all the necessary details, proceed to click on** `**"Submit Case & Upload Files".**`

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbade6dd5b956281ae5927/file-i5e2wsohUx.jpg)

9. **Now, your case has been successfully created. If you wish to add any attachments, you can upload your files.**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbae338af27b34842bf627/file-KgWfnwA98l.png)

10. **If you wish to review your case, please click on the** `**"Go to Case"**` **button:**

![](//d33v4339jhl8k0.cloudfront.net/docs/assets/605046f1dd15300d876d8f5c/images/66fbae888af27b34842bf628/file-VMMi4Tn52e.jpg)

That's it! If you have any questions or need further assistance, feel free to reach out to our support team. Happy selling!