How to contact Walmart Support?

Let's learn step by step how you can contact Walmart support:

1. Login into your Walmart Seller Account:

2. The **Feedback** button can be located at the bottom right of the screen.

3. Click on the **" Get Support"** button and you will be redirected to another page:

4. Click on the **" API Errors "** option:

5. Click on the **" No "** option for the **" Did this solve your issue "** question:

6. Subsequently, select the **"Open Case via Email"** option:

7. Now, you are required to complete the details provided below. This process will only take a few seconds, as we have equipped you with predefined details:

• Please provide the most recent feed ID: Please follow the steps below to find your Feed ID:

1. Please navigate to the **Profiles** section of our application:

1. You can click on the **profile name** or click on the **"View Profile"** option:

2. Click on the **" Feed Detail "** button:

3. You will find your Feed ID here:

• Please provide a description of the issue: Please follow the steps below to find the predefined description, which you need to copy and paste here:

1. After selecting **"How to contact Walmart Support,"** you will be presented with the following options. You can then choose the description that best matches your error details:

2. Copy the description and paste it here:

8. After completing all the necessary details, proceed to click on **"Submit Case & Upload Files".**

9. Now, your case has been successfully created. If you wish to add any attachments, you can upload your files.

10. If you wish to review your case, please click on the **"Go to Case"** button:

That's it! If you have any questions or need further assistance, feel free to reach out to our support team. Happy selling!

Aktualisiert am: 30/04/2026