> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to import / export a dashboard in Analytics?

Importing and exporting dashboards in [Crisp Analytics](https://crisp.chat/en/analytics/) allows you to save your work, reuse dashboards across workspaces, share setups with teammates, or install pre-built templates provided by Crisp (such as AI performance dashboards).

This guide shows you how to import and export dashboards in just a few clicks.

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# How to import a dashboard

Importing a dashboard lets you instantly load a ready-made dashboard from a ****.json**** file.

### Steps

1. Go to ****Analytics → Dashboards****
2. Click ****Create a new dashboard**** at the bottom of the list
3. Select ****Import from a file****
4. Upload your ****.json**** file
5. The dashboard appears immediately in your list and can be renamed or edited

![](https://storage.crisp.chat/users/helpdesk/website/-/a/a/4/c/aa4ce3c6387d1800/8978e157-43de-428c-93db-889c3d_5wo4dh.png)

### Notes

* All charts, metrics, and layout settings included in the file will be recreated automatically.
* Imported dashboards work exactly like any dashboard you build manually.

[How to set up your Crisp Analytics: 4 dashboards you can import](https://help.crisp.chat/en/article/how-to-set-up-your-crisp-analytics-4-dashboards-you-can-import-1f02z4o/)

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# How to export a dashboard

Exporting allows you to save your dashboard as a ****.json**** file, which you can re-import later or share with your team.

### Steps

1. Go to ****Analytics → Dashboards****
2. Hover the dashboard you want to export
3. Click ****⋯ (More)****
4. Select ****Export****
5. A ****.json**** file will download automatically

![](https://storage.crisp.chat/users/helpdesk/website/-/b/b/5/5/bb55bb420421f000/25b400d0-c7b4-4af8-bb7a-e4edb2_eie13n.png)

### What’s included in an export

* All chart configurations
* All queries and metrics
* Filters and date ranges
* Dashboard layout

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# Best practices

* Maintain a shared folder with your team's dashboards (AI, Support, CSAT, Operations…).
* Use exports as templates when onboarding new teammates or when replicating analytics setups across multiple brands or workspaces.
* When Crisp provides pre-built dashboards (eg. [AI Performance Calculator](https://drive.google.com/file/d/10lwtRR71EGDOQvqkJUY3z-w8ifEzhjx_/view?usp=sharing)), download the file and use ****Import dashboard**** to install it instantly.

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# Related articles

[How do Crisp Analytics work?](https://help.crisp.chat/en/article/how-do-crisp-analytics-work-fwul5i/)

[How to build a custom dashboard in Crisp Analytics?](https://help.crisp.chat/en/article/how-to-build-a-custom-dashboard-in-crisp-analytics-77heh0/)

[How to measure AI Chatbot ROI with Crisp?](https://help.crisp.chat/en/article/how-to-measure-ai-chatbot-roi-with-crisp-1wfzwn/)