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> Use this file to discover available pages before exploring further.
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# Image Backround Issues

# Why are my image backgrounds changed to black on Etsy?

According to the Etsy image listing requirements, the image in your shop should be one of these file types: .jpg, .gif, or .png. These are the only image file types supported by Etsy.

Animated .gif files and transparent .png files are not supported. If a file contains transparency, the transparent parts of the image will appear black on Etsy.

For example:

1. Here is a product in Shopify with an image that has a transparent background.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87aee2667c60f000/88843a54-feee-4c00-a5e8-7d3005_b701g5.png)

2. When I uploaded it to Etsy, the background turned black for that image.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/7/9/f/f79fb68260500000/a74fffee-c2d0-4c28-be56-1a1c60_owr6p6.png)

**The background turned black because the background in that product's image in Shopify was transparent. You can learn more about the Etsy image listing requirements through this** [article](https://exportfeed.helpscoutdocs.com/article/67-image-requirements)**.**