> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Log in with Google authentication, SAML SSO or Microsoft Connect

The SAML SSO feature is a paid option that is not enabled by default. To activate it, contact your account manager or [customer@spendesk.com](mailto:customer@spendesk.com).

## Sign in Using Google Authentication

When you choose Google authentication, you gain the following benefits:

* No need to worry about forgetting your password.
* Connect to Spendesk in just two clicks.

**Important:**

* If you created your account with Google authentication, you cannot log in using your email address and a password. This is because no password was ever created for your account.
* To set up a password, sign in through Google first and then add a password to your profile.

## Sign in Through Microsoft Connect

To sign in via Microsoft Connect:

1. On the login page, select **"Continue with Microsoft"**.
2. Enter your Microsoft credentials in the pop-up window.
3. Proceed to sign in.

**Benefit:**

* You can access your Spendesk account through your Office 365 account with a single click!

## Log in with SAML SSO

If your company uses SAML SSO, the login method depends on whether **Forced SAML** is enabled:

### When Forced SAML is Enabled

* You can only log in via SAML SSO.

### When Forced SAML is Not Enabled

* You can log in via SAML SSO or another method (e.g., Google authentication, email, and password).

**Requirements:**

* Your email address must match between Spendesk and your company’s identity provider.

## FAQ

**1. What happens if I forget my password?**

* If you use Google authentication or Microsoft Connect, you don’t need a password to log in. For email login, use the "[Forgot Password](https://app.spendesk.com/auth/password/forget)" option to reset it.

**2. Can I switch from Google authentication to email and password login?**

* Yes. First, sign in through Google and then add a password to your profile in the settings.

**3. How do I enable SAML SSO for my team?**

* SAML SSO requires activation. Contact your account manager or the support team at _support@spendesk.com_ for assistance.

**4. What if my email doesn’t match between Spendesk and my identity provider?**

* Update your email address in Spendesk or consult your company’s IT administrator to ensure consistency.

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/d/2/7/9d27a9693428d000/52a4df22-ad33-4ddf-8db0-fe1bee_1ofu7mx.png)](https://downloads.intercomcdn.com/i/o/210457427/fedc191d13ce6b5d73939d65/Capture+d%E2%80%99e%CC%81cran+2020-05-19+a%CC%80+18.31.28.png?expires=1777570200&signature=51266e813b3af1ddf5f745711dcf7a45a8e9f92b2e7af4c7c530f8c8e3f32cc8&req=diEnEsx5mYNYFb4f3HP0gDsR2DEZnRfx8sow9g%2FvCxng0VmdDQyBgawlqeWo%0Asw2Lb8hrrTBsgJT4Hg%3D%3D%0A)

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