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# Managing Cards Ordered on the Wrong Entity in Spendesk

If you mistakenly ordered a card on the wrong entity in Spendesk, follow these steps to resolve the issue efficiently.

## Physical Card Ordered on the Wrong Entity

**For Cardholders:**

1. **Admin Assistance**: Request an Admin to delete the incorrectly ordered card by marking it as **Blocked > Unused** in the **Cards** tab.
2. **Reorder**: Have an Admin from the correct entity reorder the card. This process is free.

**For Admin**

1. Delete the incorrectly ordered card by marking it as **Blocked > Unused** in the **Cards** tab.
2. Reorder a new card for the team member.

**Note:**

* Attempting to activate a card with its last 4 digits on the wrong entity will result in an error. Ensure you are logged into the correct entity for activation.

## Virtual Card Requested or Generated on the Wrong Entity

* **Cancel or Delete**:

* If the card hasn't been checked, cancel the request in the **Requests** section.
* For generated cards, delete them from the **Subscriptions** tab for recurring cards or the **Requests** section for single-use cards.

## Conclusion

Ensure you're logged into the correct entity before ordering cards to avoid these issues. For further assistance, contact your Admin or Spendesk support.