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# My payment failed on a gift card/gift voucher site

Unfortunately, our banking partners often refuse to accept payments from websites that specialize in gift cards for employees or customers when they detect the merchant's activity.

The banks typically block these types of payments because they don't want their services used to buy money online, as per their contracts.

We understand this may cause some inconvenience, but there are a few alternatives you can try:

* If available, you can use [PayPal](https://helpcenter.spendesk.com/en/articles/4198561-use-paypal-with-a-spendesk-card) by adding your Spendesk card to your PayPal wallet and selecting PayPal as a payment method on the merchant's website,
* Additionally, you can try using a **recurring** card (if you've been using a single-use card) or attempt the purchase on **other websites,** as this has been successful in some cases.