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# Order physical cards

As **a Requester,** you will need to ask your Account Administrators (i.e the Account Owner or an Administrator) to order a physical card in your name.

As an **Administrator/Account owner**, to order a physical card, head over to the **Cards > Physical cards** tab. Spendesk does not charge you for individual physical cards, nor their delivery.

* Select **Order a new card.**
* Fill in the **name** of the member.
* Choose a **budget** to add to the card. This budget needs to be > 0. You can also activate a monthly automatic **reload** if needed, and choose if you want to authorize cash **withdrawal**. Those settings can be edited later if needed.
* Fill in the **delivery address.** It can be a workplace, home... It is not possible to change the delivery address of the card once the order is confirmed. If you would like to change it, cancel the card and reorder it.
* At the time of order, please **do not use special letters like ä / ø** as they might not be handled by our card partner and might show as empty in the address filled.
* Confirm the order. **You should receive the Spendesk card a few days later.**

### Tips:

* Once received, cardholders will need to activate their cards. To learn how, please refer to [the dedicated article](https://helpcenter.spendesk.com/en/articles/4156399-activate-your-card).
* Keep in mind that for better control, physical cards should not be shared by team members. You can order 1 card per user (per email address on Spendesk) free of charge.
* **Spendesk App:** Don't forget to [download the Spendesk mobile app](http://helpcenter.spendesk.com/en/articles/4171281-download-the-spendesk-mobile-app)! It's free and makes it easier to retrieve your PIN code when needed, to check your card balance, to top it up, to block it if needed and of course to [attach your receipts](http://helpcenter.spendesk.com/en/articles/4047617-attach-a-receipt-on-spendesk) and fill out payment details while on the go!
* In case you need a card before your physical card arrives, you create request a multi-use card that you can add on Apple and Google Pay.

[Cancel a physical card order](http://helpcenter.spendesk.com/en/articles/4836024-cancel-a-physical-card-s-order)

[Card shipping - Available countries](http://helpcenter.spendesk.com/en/articles/5978171-physical-cards-where-can-they-be-shipped)