> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Retrieve/Reset your PIN code

# European cards

You can retrieve your PIN code at any time on our European cards by logging in to Spendesk.com or on our [mobile app](http://helpcenter.spendesk.com/en/articles/4172311-spendesk-mobile-app-login) and going to the **Card** tab:

* On desktop, you can request your PIN to be **sent to your phone by text message.**
* On the mobile app, you can simply choose to **show your PIN Code.**

## Good to know:

* **On these cards, it's not possible to change the pin code.**
* **If you are an Admin or Account Owner on a desktop version,** you should click on your **Avatar** - **Physical card** to view your card and retrieve your pin (or **View pin** on the mobile app).

# US cards

On US cards (in USD), you can click on **"Reset PIN"** - it's not possible to show your PIN, only to reset it.