> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Secured flow: confirm wire transfers (desktop-mobile)

As an Account Owner, you must confirm transfers securely on Spendesk.

You can approve transfers from your mobile phone or using a text message.

# Step 1: Select employees to reimburse and trigger the wire transfer

Go to the **Expense claims > Confirm** tab and check what needs to be reimbursed. Select employees to reimburse, and then click on **"Validate transfer"**.

# Step 2: Validate the action on mobile

You will see a screen explaining that you need to open your mobile app to validate the operation.

# Step 3: Open the notification on the mobile app

If your current device is active, you should receive a notification warning you about an operation to validate. When clicking on the notification, you're redirected to the page to validate the operation.

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/0/1/d9018c029da06000/f82fdca6-5ad5-450d-bd87-74e098_1sqjiad.png)](https://downloads.intercomcdn.com/i/o/327289303/495b949c6bad52dae3bc3248/Capture+d%E2%80%99e%CC%81cran+2021-04-21+a%CC%80+20.19.45.png?expires=1777572900&signature=ecf83eec90bc0c3108e6ab720c6f79d510f05dc3922d319cf8d72839537f71a4&req=dyIgFMF3noFcFb4f3HP0gINC%2B5t0UzKxmrgvVu45ag0wa9z4r5At0PIIrBTa%0AA2jnqjAmL0Li7QSDqQ%3D%3D%0A)

* If you don't get any notification, you'll just have to open the app and authenticate: the page to validate the operation will be automatically displayed.

# Step 4: Validate the action

If you click on "**Validate**", you'll be redirected to the authentication screen (see the [Authentication flow](https://helpcenter.spendesk.com/en/articles/5166989-strong-customer-authentication-sca-on-mobile) article). Once the authentication is successful, you can see a success message on desktop and on the mobile app.

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/a/0/2/6a0291197a9ee000/718995a7-4e3f-4a40-bf3a-177637_10kl63j.png)](https://downloads.intercomcdn.com/i/o/950474306/85c957e3384a1343e00ef37d/Capture+d%E2%80%99e%CC%81cran+2024-02-01+a%CC%80+16.28.25.png?expires=1777572900&signature=02192b3825bf34f52cb5d47b0b03c5c116e903dd40cb4d5e4d5317b230b80a48&req=fSUnEs56noFZFb4f3HP0gFDYhrzxa0LN%2BRjasWArt6gAVWWWIHIa1vXlEVn%2B%0A6mAb1eAG3sUSZrcoQQ%3D%3D%0A)

If you click on "**Decline**", you'll also need to authenticate, and a declined message will be displayed on desktop.

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/e/b/d/5ebd55a29b1b5800/45c676ec-214a-4df2-85bf-53c9d8_l84zan.png)](https://downloads.intercomcdn.com/i/o/1144129450/b8411e8d070fb82b2a4eab6b/Capture+d%E2%80%99e%CC%81cran+2024-08-13+a%CC%80+15_27_17.png?expires=1777572900&signature=28b2112d817ffec0e6450f956bb47b42a21c856fe71a95bf1dc591c9e02c9cdf&req=dSEjEsh8lIVaWfMW1HO4zUhyJIfo%2F%2FvQx5pZsg25aSHVP1pohdVxW1q%2Bx6oB%0A5cb7V62zvZgCkznSSJk%3D%0A)

Note that every action has a **5-min validity period.**

# Step 4 bis - Alternate text message flow

* If you can't/don't want to validate the operation on the app, you can choose the alternate text-message flow by clicking on **"Use an alternate authentication method".**
* In that case, a code will be sent via text message to validate the wire transfer. You'll just need to enter your code on the screen.

[About secured access](https://helpcenter.spendesk.com/en/articles/5166917-legal-framework-secure-your-access-to-spendesk)