> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Understand your wallet breakdown

# Wallet overviews

If you are the Account Owner or Controller of the account, you have access to 2 views:

* The **Controller Dashboard** view, which includes:

* Your current wallet balance
* The scheduled transfers
* The limits on cards

* The detailed view in Settings > Your wallet > [Wallet details](https://app.spendesk.com/app/B1stUp83/company/bank/detail) tab**.**

It includes:

* Your current wallet balance
* **Amount available for new requests:** Amount that can be used for new requests/expenses in the **Requests** tab
* **Scheduled transfers:** Payments that have been scheduled to cover for expense claims and invoices.
* **Allocated on cards:** This corresponds to the amounts you assigned as limits on cards. It is the sum of what is available on:

* recurring cards (**Subscriptions**)
* physical cards (**Cards** tab)
* single use cards
* multi use cards

## Shortfall: your funds are insufficient to cover your card limits and scheduled transfers

If the difference between your current balance and the sum of allocation to cards + scheduled transfers is negative, then we will display a shortfall to notify you on your homepage.

If you want to secure your upcoming expenses, top-up your wallet.

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/c/1/69c16ffa1cbef000/e04de5c2-9fb9-4fb4-8668-1473a7_19zxd92.png)](https://downloads.intercomcdn.com/i/o/dqepe2ly/2009744825/7867c9783e55a50243b989e39b5f/Screenshot+2026-01-30+at+17_29_26.png?expires=1777569300&signature=35eab11674c403582bbbe4de7fb35427363ef4966cc43cd955d67ed8c2e8fa54&req=diAnH856mYldXPMW1HO4zSnS%2FqtKg6ovWbaNoGiQcc60F9uhbMHxjp9IbZ2G%0Ap6KfL8oWsoDWw1cQ%2F0Y%3D%0A)