Custom Product Thumbnail is not displaying in the WooCommerce cart

If the customized product thumbnail is not displaying in the WooCommerce cart, it could have several reason.

Classic Cart Shortcode is required

At present, the Classic Cart is the only supported option for showcasing the thumbnail featuring the personalized design in the WooCommerce cart. Regrettably, the new Block Cart is not currently supported.**

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Disable Lazy-Load

There are some plugins like "SG Optimizer" who are having a feature to enable Lazy-Load. In that case the plugin is replacing the cart thumbnail again. You need to disable Lazy-Load.

Change Theme

Depending on the templates structure of the theme, the customized product thumbnail can not be displayed. Please try a different theme. If the theme is the problem, we can not do anything in that case, because then the theme is using some custom structure that is not standard defined by the WooCommerce coding codex.

Updated on: 06/08/2025