How to forward invoices to a specific mailbox
Handling invoices takes some time. To make your life easier, we added a feature so we can forward invoices to your accounting.
By default, Crisp submits invoices to the Crisp's billing owner. This feature will still send invoices to your email as well as your accounting email.
Go to https://app.crisp.chat/settings/billing/
Click "Edit" on the billing card
Add the accounting email
By default, Crisp submits invoices to the Crisp's billing owner. This feature will still send invoices to your email as well as your accounting email.
How to do it
Go to https://app.crisp.chat/settings/billing/
Click "Edit" on the billing card
Add the accounting email
Mis à jour le : 09/06/2025
Merci !