How to hide the chat on mobile?
Crisp allows you to hide the chatbox on mobile devices.
Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list
Select Chatbox & Email settings
Go to chatbox behavior
Enable "Hide the chatbox on mobile devices"
Your chatbox will now be hidden on mobile devices
Here's how to proceed:
Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list
Select Chatbox & Email settings
Go to chatbox behavior
Enable "Hide the chatbox on mobile devices"
Your chatbox will now be hidden on mobile devices
Mis à jour le : 09/06/2025
Merci !