How to install Crisp with Telegram?
If you need help to link Crisp with Telegram, click on this tutorial!
Telegram integration is available from the Crisp Pro plan
Go to app.crisp.chat
Go to plugins
Click on Telegram
Contact Botfather and then launch the command: /newbot
Provide the Name of your bot
Fill the Username. The name must end with Bot, this is requested by Telegram. For instance, you can use AcmeCorpBot
Telegram will then create a token. Save this token somewhere.
Paste the token generated by Telegram
Click "Connect to Telegram"
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Telegram integration is available from the Crisp Pro plan
Link Crisp with Telegram
Go to app.crisp.chat
Go to plugins
Click on Telegram
Create your Telegram Credentials
Contact Botfather and then launch the command: /newbot
Provide the Name of your bot
Fill the Username. The name must end with Bot, this is requested by Telegram. For instance, you can use AcmeCorpBot
Telegram will then create a token. Save this token somewhere.
Go back to crisp
Paste the token generated by Telegram
Click "Connect to Telegram"
Want to know more about Telegram Integration? Get a clear view of our social inbox for customer service
Mis à jour le : 09/06/2025
Merci !