I lost my password. How can I recover my account?
You can recover your password straight from the Crisp app. This article helps you recover your account and change your password.
First of all, go to the Crisp app password recovery page: https://app.crisp.chat/initiate/recover/
Once you submit the password recovery form, we'll send you an email with a temporary password.
Notice: if you don't receive the email, check your spam folder.
Use this temporary password to login to the app. Beware: the password is temporary and won't last long. Please go to https://app.crisp.chat/settings/account/ to set a new password.
That's all! You should have recovered your Crisp account now.
1. Go to the Crisp app
First of all, go to the Crisp app password recovery page: https://app.crisp.chat/initiate/recover/
2. Check your emails
Once you submit the password recovery form, we'll send you an email with a temporary password.
Notice: if you don't receive the email, check your spam folder.
3. Set a new password
Use this temporary password to login to the app. Beware: the password is temporary and won't last long. Please go to https://app.crisp.chat/settings/account/ to set a new password.
That's all! You should have recovered your Crisp account now.
Mis à jour le : 09/06/2025
Merci !