My chatbox is showing weird characters
?!$% Your chatbox is showing weird characters? Fortunate, we have a solution to solve your issue.
Crisp is using the UTF-8 encoding format witch is a nowadays a web standard (92% of websites a using it).
UTF-8 let us to internationalize Crisp in several languages and to display emojis.
Even if most websites adopted the UTF-8 standard, some websites still use deprecated charsets such as latin1, iso-8859-1, or cp1252.
Few words about UTF-8
Crisp is using the UTF-8 encoding format witch is a nowadays a web standard (92% of websites a using it).
UTF-8 let us to internationalize Crisp in several languages and to display emojis.
Even if most websites adopted the UTF-8 standard, some websites still use deprecated charsets such as latin1, iso-8859-1, or cp1252.
How to migrate to UTF-8
Update your HTML charset
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">Update your file's encoding to UTF-8
Mis à jour le : 09/06/2025
Merci !