How can I open a Knowledge Base article in an iFrame?

*Using Crisp, it's possible to embed an article in your own website using an Iframe.*

*Here's how to proceed:*

• Retrieve an Knowledge Base article Link.
• Append ` `/reader/compact/ ` (compact mode, ie. without article title) or `` `/reader/full/ `` (full mode, ie. with article title) after the URL
• So it becomes for instance https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/reader/full/
• Then, embed your knowledge base article in an Iframe on your website.

Bijgewerkt op: 12/02/2026