> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I fix browser notifications settings?

****If you can't receive notification settings because of browser settings, this article is made for you!****

If you disabled notifications the first time Crisp requested the permission, you may have issues to enable it back. Here is the procedure for most browsers.

## Google Chrome

* Go to [app.crisp.chat](https://app.crisp.chat)
* Click on the left of the URL input.
* Ensure the notifications are set to "Ask" or "Allow"

![Ensure the notifications are set to "Ask" or "Allow"](https://storage.crisp.chat/users/helpdesk/website/-/d/d/1/f/dd1f9471cfa38000/f2b00b4f-4fc2-4277-8510-d1b613_uhdoz1.png)

## Mozilla Firefox

* Go to [app.crisp.chat](https://app.crisp.chat)
* Click on the left of the URL input.
* Ensure the "Send Notifications" permission is not blocked

![Ensure the Send Notifications permission is not blocked](https://storage.crisp.chat/users/helpdesk/website/-/1/7/f/9/17f994c0d2526600/d68723b2-813b-47df-958d-003bde_1lus02a.png)

## Safari

* Open Safari
* Go to ****Safari**** > ****Preferences****
* Open the ****Websites**** tab
* Ensure notification permission is set to Allow for [app.crisp.chat](https://app.crisp.chat)

![Ensure notification permission is set to Allow](https://storage.crisp.chat/users/helpdesk/website/-/7/3/a/c/73ac02aee38ff800/f0365c47-cf76-4659-9eb0-5c78ae_1jqcmv2.png)