How to clear/delete History, Cache and Cookies from the browser?

Sometimes Web Apps get stuck for various reasons; these guides below are general (not specific to ScreenCoach) tips on how to clear your cache. If It doesn't work, scroll to the bottom for the other things to try

Microsoft Edge (Windows)

Open "**Microsoft Edge"**
Select Settings and more > Settings > Privacy, search, and services
Under Clear browsing data, select Choose what to clear
Under Time range, choose a time range.
Select Cookies and other site data, and then select Clear now.

Google Chrome

Open Chrome.
click on the padlock image on the left of the url eg on the left of manage.myscreencoach.com
Select site settings (this will open a new tab)

Select the Clear Data button at the top
Close the tab (chrome://settings tab)
Return back to the original tab manage.myscreencoach.com

Remove the bits AT END OF the URL  so it ONLY HAS manage.myscreencoach.com

log in again

Safari - MAC OS

Open Safari on your Mac
Choose Preferences
Click Privacy
Click Manage Website Data, select TakeLessons, then click Remove or Remove All.

Mozilla Firefox            


Choose Library in the drop-down menu.
In the Library panel go to the History section.
Click on Clear Recent History.
From the drop-down menu next to Time range to clear, select Everything.
Tick all the checkboxes then click the OK button. This will delete all browsing history, cache, and cookies in Mozilla Firefox.

If clearing your cache did not help, please look ad how to do a HARD RELOAD on your web browser

Click on the below link, to view this FAQ in a new window.

Click here

Bijgewerkt op: 18/05/2025