Information security is a reason for concern for all organizations, including those that outsource key business operation to third-party vendors (e.g., SaaS, cloud-computing providers). Rightfully so, since mishandled data—especially by application and network security providers—can leave companies vulnerable to attacks, such as data theft, extortion and malware installation.

At Crisp we consider security very seriously, everything has been detailed over this article.

What is ISO 27001?

ISO 27001 is an international standard for information security management systems (ISMS), published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It provides a framework for establishing, implementing, maintaining and continually improving an information security management system. The standard helps organizations manage the security of assets such as financial information, intellectual property, employee details and third-party data.

ISO 27001 Compliance

ISO 27001 compliance is assessed through a formal certification process conducted by accredited certification bodies. They evaluate whether an organization's ISMS meets the requirements of the standard, including risk assessment, security controls and continuous improvement processes.

1. Information Security Policies

ISO 27001 requires organizations to establish comprehensive information security policies. At Crisp, we maintain clear security policies that govern how we handle data, manage access and respond to incidents. Our security practices are documented and regularly reviewed to ensure they remain effective and up to date.

2. Risk Management

A core component of ISO 27001 is the identification, assessment and treatment of information security risks. At Crisp, we conduct regular risk assessments to identify potential threats to our systems and data. We implement appropriate controls to mitigate these risks and continuously monitor their effectiveness.

3. Access Control

ISO 27001 emphasizes strict access control measures to protect sensitive information. At Crisp, we offer Two Factor Authentication and user identity verification and many other features to ensure secure access to our systems. Access is granted on a need-to-know basis and regularly reviewed.

4. Availability and Business Continuity

ISO 27001 requires organizations to ensure the availability of information and systems. We are proud to maintain an uptime higher than 99.99%. You can check our availability over our status page. We have business continuity plans in place to ensure minimal disruption in the event of an incident.

5. Data Protection and Privacy

ISO 27001 includes controls related to data protection and privacy. Our data is stored following the GDPR and meets all applicable requirements. For more information about our GDPR policy, check it out here. All of our encryption strategy is detailed over this article. Feel free to have a chat with us if you wish to go more in depth.

6. Continuous Improvement

A key principle of ISO 27001 is continuous improvement. At Crisp, we regularly review and update our security measures, conduct internal audits and monitor for new threats. Everything has been done to maintain the highest level of security and privacy for our users.

Bijgewerkt op: 12/02/2026