• 05. Edit access times (in a mode)

  Screen time schedules are managed through Modes: Create a new mode for each child if their schedules differ. Assign specific times for device use in that mode. Share or restrict modes as needed, allowing for personalized setups per child. (You can block a mode for a child) The access times are when kids can use their devices, under a mode. We do this in "Modes" to give flexibility during school term or on holidays or schoolwork mode etc On Mobile: From the main screen Tap onWeinig lezers

• App Blocking for Apple iPhones and iPads (For Apple Families)

  ScreenCoach blocks the child from using apps on mobile devices (as well as desktops). To see a demo of this working, click here Note we use Apple's Screen time API to block on iPhones & iPads (on iOS 15 and above) So in summary, for an Apple iPad or iPhone that you want to enable blocking where the kids can not delete the ScreenCoach app or disable the app blocking, you need: The iPad/iPhone is to be using a child's Apple ID (NOT the parent's Apple ID) SoWeinig lezers

• QR Code/Pairing code to Link Windows PCs to ScreenCoach Account

  To quickly link a windows PC to the family, we provide two options: Pairing code QR code Get QR Code/Pairing Code on the windows pc. Scan QR code/Enter Pairing Code on parent device. Part 1: Get QR Code/Pairing Code on Windows PC. Download and install ScreenCoach for Windows from here: https://www.myscreencoach.com/download/ Once installed, open ScreenCoach on the Windows device. Select "Account - SignWeinig lezers

• How much screen time will my child get per activity

  That is completely up to you, and can be adjusted at any time. We recommend that you offer generous rewards for a behavior that you really want your child to do, especially if they’ve been reluctant to do so in the past, such as brushing their teeth - it might get them half an hour of screen time initially. Once they’re in a good routine, you can reduce the reward for that and boost it for something else (such as having a shower or doing their homework!). In this way, ScreenCoach can grow and adWeinig lezers

• All about time! Managing & configuring

  There are a few key elements to managing time in ScreenCoach. Base Time Allowance = The Free Time you give your kids each day before they need to earn any extra time. It shows up as blue in the time bar This is set up in the child settings area in "Allowance". You can have different amounts for each day. Any unused Time Allowance for a day is lost Token Time is the time earned by children doing Activities. It shows up in green in the time bar Earned when activities are apprWeinig lezers

• How do I stop kids from getting into the parents' account?

  Set up an extremely difficult-to-guess PIN. Do not use address codes, birthdays, etc. We allow setting a PIN between 4 to 6 digits. To set up a PIN, follow these steps on your (parent) mobile device: Additionally, turn on the "Auto-lock app" slider and set an "Auto-lock out timeout" (5-10 minutes is suggested). This will ensure that if ScreenCoacWeinig lezers

• To prevent the child from task manager ending the screencoach app

  To prevent the task manager from ending the screen coach app, please run the application as administrator. Step as follows: Right-click on the application under download, look for a run as administrator, click on it. so then, the child wont be able to end the screencoach app using task manager. Click on this link to opWeinig lezers

• ScreenCoach Mobile App on Parent Device

  Go to the Apple Mobile App store or Google Play Store Search on ‘ScreenCoach’ Download and install the App Login to your account Remember to use the same email or google address you used to create your account. Once you are logged in to ScreenCoach, select your own card and see your outstanding learning activities. Watch demo of Android installation and configuration -40 secs. Click on the below link to view this article in a new window. ClickWeinig lezers

• Blocking URLs using ScreenCoach on iOS

  Blocking URLs using ScreenCoach. You can block/allow certain urls browsed through Safari. Here's a breakdown of how to achieve this: What you can block: ScreenCoach can partially block URLs accessed through Safari. How it works: Websites browsed through Safari are recorded in ScreenCoach using iOS's ScreenTime API. Due to privacy restrictions, not all URLs are captured. What you can do with recorded URLs: You can add them to either an "Always Allowed" list or an AWeinig lezers

• Add user

  Parents can add extra users in ScreenCoach. A user can be one of 3 types: Child: A child will need to have every activity approved by the parent. Trusted Child: For kids that can earn tokens and gems (up to a certain value or for some activities) automatically without the parent needing to approve them. Account Manager: Can configure the system and approve activities. A parent might add another parent or someone who can administer ScreenCoach with all the privileges that pWeinig lezers

• How to turn off/disable Apple ScreenTime on iOS (ScreenTime conflicts)

  Settings and restrictions in Apple ScreenTime will conflict with ScreenCoach and will not let the app work properly. So here are the steps to turn Apple ScreenTime off: Go to Settings (iOS settings) on parent device Tap on Family Tap on your child's profile Go to ScreenTime See image below5. Make sure no apps are set to Always Allowed  6. Remove any Downtime settings 7. Remove any App Limits 8. Scroll down (the the very bottom) and tap on "Turn oWeinig lezers

• Samsung Battery Settings - To prevent ScreenCoach from not being run in the background

  To prevent ScreenCoach from not being run in the background, follow the instructions below. 1. Go to Settings on your Samsung Device & Choose Battery 2. Inside Battery, go to Battery usage limits 3. Now look for these options Put unused apps to sleep - should be OFF OR Choose - Never auto sleep apps - Select ScreenCoach - but general off option above is preferable.Weinig lezers

• Using ScreenCoach with Mobile Device Management (MDM)

  If your child's device is managed by their school or organisation's MDM, certain permissions and restrictions may apply. Here's a guide to help you navigate using ScreenCoach effectively in this environment: Compatibility: Verify Third-Party App Installation: Check if your school/organisation allows installation of third-party apps like ScreenCoach. This information is often found in their IT policies or by contacting their IT department directly. Custom MDM Installer: If app installWeinig lezers

• iPhone and iPad troubleshooting tips

  For iPhones and iPads to run correctly(ie to be "healthy"), there are two key things that need to be enabled Location tracking Services for the ScreenCoach App need to be set to "Always Allowed" This is to keep ScreenCoach running all the time, so it  can track the time used Enable Family Controls or ScreenTime Controls  This is needed to block the apps when not allowed to run see Family Controls with Apple Screen time requirements below NOTE (Family controls is the preferWeinig lezers

• ScreenCoach Learning Tasks for Parents/Account Managers (Detailed Version)

  As a new ScreenCoach account manager, navigating the app may seem like facing a new level in your child's favourite game. We get it! That's why this FAQ is here to equip you with the essential knowledge and tips to become a master strategist in managing your child's screen time. From setting limits to monitoring activity, each question tackles a key aspect of the app, allowing you to unlock its full potential and guide your child toward a balanced digital life. Dive in, explore, and unleash yourWeinig lezers

• Managing kids during at school and during school terms & holidays.

  These days many kids use their devices for schoolwork and for play (hopefully only playing at home!) If this is the case then this article helps you set up the two modes of operation. If your kids have locked-down school devices that can ONLY be used for school work, then you may only want to have one mode for general playtime. This article includes Blocking access to “fun time” mode during school hours and even allowing access time earlier if they wake up early Having a “holiday” mode thWeinig lezers

• How to avoid kids from deleting/uninstalling ScreenCoach?reenCoach

  Kids may be able to delete or uninstall ScreenCoach from their iOS devices in a few scenarios: If the child is not a part of your Apple Family If the child's device is managed by an MDM (Mobile Device Management), provided by their school/organisation, How to check if a child is a part of your Apple Family: Go to iOS Settings on your parent iPhone. Tap on Family & Check if the child's Apple account is present in your family. If the child is not a part of your Apple Family, yWeinig lezers

• How do activities and repeating activities work?

  Once you create an activity, it then needs to be approved depending upon if it is a trusted child or a non-trusted child. Any activity you create is a one-off activity. Once it is completed, it will disappear from the current view and only be shown in history. To learn how to create an activity, click here. If you want to set up something recurring, like brushing your teeth at 7 am each day, you can set a schedule for theWeinig lezers

• Why Are Some Apps Not Blocked by ScreenCoach on iPhone/iPad?

  This FAQ addresses why certain apps on your iPhone might bypass ScreenCoach restrictions. There can be three main reasons: 1. Apps in the "Always Allowed" Category in ScreenCoach ScreenCoach allows you to designate specific apps as "Always Allowed," meaning they remain accessible regardless of set restrictions. Resolution: Open ScreenCoach on your child's device. Tap on "Change" in the top left-hand corner, below the user name. Switch to the parent user profile. Tap "SettinWeinig lezers

• How many devices can I install ScreenCoach on?

  With the Family Plan, you can install ScreenCoach on up to 15 devices around your home. It works on most of the main devices you are likely to have in your house. kindly click on the below link, to view this FAQ in a new window. Click hereWeinig lezers

• Why do I keep getting messages/notifications

  The ScreenCoach apps need to be open all the time to be able to track the time used etc. When the app is running and it's online, you will not receive any notifications. If the app is not running: Parents will get notifications to let you know that the app is not running properly The device where the app is not running will also get notified every few seconds to ask them to open the app and start a new session Ensure the notifications have not been turned off on the device You can editWeinig lezers

• iOS App Settings

  ScreenCoach blocks children from using apps on iPhone/iPad devices when not allowed to be used, when it has settings and permissions enabled. The ScreenCoach app needs to be running all the time (in the background) to be able to manage the child's device. Steps to manage your child's app settings Click on the kid's profile. Click on the settings cog icon in the top right-hand corner. Enter the ScreenCoach parent PIN (if set; it is recommended). Learn more on how to create aWeinig lezers

• What devices does ScreenCoach manage?

  ScreenCoach Desktop & Mobile Apps can be installed on most semi-recent Apple iPhones & iPads (iOs), Android Smart Phones & Tablets, Laptops and PC's. The optional ScreenCoach Hardware Box can be plugged into a TV or a Computer Monitor and will manage the TV itself as well as anything connected to that TV - PlayStation, XBox, Foxtel, DVD player, Apple TV* These are the supported operating systems. Android (Google mobile devices) iOS (Apple mobile devices) Windows 10 Mac OS kindly clWeinig lezers

• Why does my child have negative tokens?

  There are a couple of reasons as to why children can have negative tokens Let's assume that your child is not allowed to have token debt (from settings) If it is a small number like -1 or -2 this is ok because because when time runs out you can take up to a minute to block the devices , which will use some tokens. If the negative number of tokens is very large like -30 or -50 or more, this tells us that the device is still being used when it should not be allowed to be used AND the mode beingWeinig lezers

• Can I allocate money instead of screen time for an activity

  You can reward your child with gems for completing tasks, which can further be converted into pocket money.  Tokens translate into screen time, and Gems translate into pocket money. You can give your children gems to earn pocket money or tokens for an activity if you want them to earn screen time. Or offer them a combination of the two! Once the activity is completed by the child and approved by a parent, tokens and gems get credited to the child's account. The earned gems can then be converteWeinig lezers

• Why does ScreenCoach stop running in the background on iOS?

  ScreenCoach uses location services to stay active in the background on iOS devices. However, the following scenarios can cause it to stop running: Location Services Turned Off: Your child can manually disable location services via the device settings. Background Location Permission Revoked: iOS may display a message saying, “ScreenCoach is using your location in the background, do you want to turn it off?” If your child selects "Yes," this will stop ScreenCoach from functiWeinig lezers

• Download Apps purchased by others in your Apple Family

  Some parents pass down their previous iPad or iPhone to a child to use without setting up a new Apple ID on the device. While this may seem ok, you can not set up an Apple family correctly unless you have a separate Apple ID. Note that the child members of an Apple family must be under the age of 18. So you will want to be able to re-download the apps under the newly added Apple ID in your Apple family, follow these instructions If you use purchase sharing, you can download apps and play conteWeinig lezers

• Offline devices and how to fix them.

  Offline Devices You will receive notifications or emails if a device is offline (you can edit this setting). In the image above below, the "Pixel 3 PK" has not been used for three days, but it is healthy, so that is ok. If I want to investigate more, I can view the heartbeat graph (see section below). In this example, "iPad mini" has been offline for 138 days! If this device is being used by the kids, then it doesn't have ScreenCoach running on it anymore, or there is an issue. The 1stWeinig lezers

• 04b. Add a new Activity Catalogue item

  The catalogue is the pre-prepared list you can copy from when adding new activities in the future. You can add your own, delete or edit the one pre-shipped. They are great for jobs and things your want to occur regularly around your home. To view the Activity Catalogue On manage.myscreencoach.com Click on the activities tab on the LHS Select catalogue tab On ScreenCoach mobile 1.Click on one of the children and then click on the activities icon at the bottom. Select catalogueWeinig lezers

• Device Preferences - how to manage devices on ScreenCoach

  Each device that has ScreenCoach installed on it will have a device record in the ScreenCoach system. Each device has its own preferences, which allows you to change the notifications or restrict the users or modes on the device. You can find the device that you want to edit in the devices list. You can edit the device record on manage.myscreencoach.com on a larger-screened device or with the mobile app (see below on how to get to the device record). How to geWeinig lezers

• Android phone and tablet settings.

  ScreenCoach blocks the child from using apps on mobile/tablet devices when not allowed to be used (when it has its settings and permissions enabled). The ScreenCoach app needs to be open all the time to be able to track the time used, etc. In order to keep the ScreenCoach app running all the time on Android: Open the ScreenCoach application. Click on "Settings" from the tab bar in the bottom of the screen. Select "App Settings" from the list. Enable all of the options as showWeinig lezers

• How to manage Notifications via the web app.

  Note- The ScreenCoach apps need to be open all the time to be able to track the time used etc. When the app is running and it's online you will not receive any notifications. Managing notifications on the Web: Go to https://manage.myscreencoach.com/ Sign in with your credentials Click on the three dots from the User's card, on which you wish to make changes (https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachWeinig lezers

• Setting up App Blocking with ScreenCoach on iOS - The Complete Guide

  Before downloading SC. First step is to make sure the child device is logged in with a child Apple ID. NOTE that some parents give their old iPads to their children and do not set up a new Apple ID this will cause issues, please change this before downloading ScreenCoach. Follow the steps below. If your child device is already set up with a Child Apple ID, you can skip Step 1. Step 1: Create a child account for the device: (Apple ID) On your parent device, go to Settings Tap on your AppleWeinig lezers

• 07. Set a user’s PIN

  PINs are needed to protect users from accessing someone else's account. Parents NEED to add a PIN. If you only have one child, you don't need to use a PIN for them, or if you have honest kids!!! Then you can try going without them also :-) On mobile: From the main screen Click on the settings cog next to the child's name it may be a "..." menu on some devices (three dot menu). This takes you to the users' settings *In the details tab, scroll down to the ‘PIN’ fieldWeinig lezers

• 04a. Approve an activity and apply a bonus

  On Mobile: From the main screen Look at the user’s cards for the counter called “for approval” Select one of the user cards with activities waiting for approval Click on the blue down arrow to the right of the activity for the child Click on ‘Approve/Bonus’ Apply a bonus - it's your choice!! Click Save Be sure to check out other options, including Rejecting and activity Editing an activity Approve all function DWeinig lezers

• What if my child is in the middle of a game or homework?

  If their time runs out, ScreenCoach will block them and not allow them to do anything else. Kids will get a warning before the time runs out completely, so they need to complete the activities assigned to them and get them approved in order to earn tokens, which will give them extra token time. In some scenarios where they don't have any activities or you wish to give them more time, you can give them tokens manually to get them unblocked. Or, grant them an access pass until a set time. ToWeinig lezers

• How to manage notifications on mobile?

  Note: The ScreenCoach app needs to be open all the time on children's devices to be able to track the time used, etc. When the child's app is running and it's online, you will not receive any notifications. Managing notifications on the mobile application: You can enable and disable different notifications and change the frequency per user. Launch the ScreenCoach application. Click on the vertical ellipsis ( ⋮ ) for the child you wish to change the maximum time limit. CWeinig lezers

• How do I set up school time without using any of my child’s time allowance?

  You can enable a school mode and set the time multiplier to "Free usage." This ensures that any session they start will be multiplied by zero, meaning it won't consume any of their free time or earned token time. You can do this with the following steps: On your ScreenCoach app, Login as a Parent User Go to Settings Manage Modes - Tap on the large pink "+" button to Create a mode - Name it "School Mode" Choose a picture for the mode and turn off "Allow Concurrency"Weinig lezers

• 06.How to change from using mode’s Maximum time limits to user’s maximum

  The time allowance is how much time you allocate to your children for "free" screen time before they need to earn Token time. This can be different for each day of the week. This is to be set for each child. Free Time is what kids are getting without needing to earn screen time tokens. Max time is an upper limit of the total screen time, they can use regardless of the amount of screen time tokens they earn. Note: Set the max time too low, as you want kids to earn their screen time from compleWeinig lezers

• Setting up Passcode on iPhones & iPads

  Go to Settings on your iPhone/iPad Scroll down and Tap on “Face ID & PassCode” Scroll down and look for “Turn PassCode on” - Tap on that You will be asked to create a 4 digit or 6 digit passcode if you don’t have a passcode set up already. Just enter your passcode, and you will be asked to enter it again to verify. Your Passcode is turned on now. You can choose to have a 4 digit, 6 digit, alphabetic or alpha-numeric passcode by tapping on the “PassCode options” in the bottom oWeinig lezers

• What if my child has plenty of time left & I want them off?

  You can temporarily block a child user if they still have available time, but you wish them to get off of their screens. To do so, follow these steps on your device: Click on the vertical ellipsis (⋮) for the user you wish to block temporarily. Click on "Block User." Choose how long you wish this user to be blocked: 30 mins, 60 mins, 2 hours, or the rest of the day. You can also set a custom date and time until when you wish the user to be blocked. Click here to view this FAQWeinig lezers

• What if my kids quit or try to bypass ScreenCoach ?

  ScreenCoach is a Parenting Aid, the following items below will help you determine if the kids are not “playing fair” If you have app blocking enabled, and the ScreenCoach App is not running, they won’t be able to open any apps until they reopen ScreenCoach. On iPhones & iPads (if you have an Apple Family set up and linked), they can’t delete the ScreenCoach app without the parents’ Apple Password. You will get a notification to let you know that the device is offline (because in the bWeinig lezers

• QR codes, qr codes, passcode, pairing code

  To quickly link new devices to the family, we provide two options: Pairing code QR code This is done in two parts: Get QR Code/Pairing Code on child device. Scan QR code/Enter Pairing Code on parent device. Part 1: Get QR Code/Pairing Code on child device. Open the ScreenCoach app on the child device. Select "Account - Sign-in." Select the QR code icon at the bottom. 4. After selecting the QR icon, you will see a similar screen tWeinig lezers

• How to delete or rename a device record?

  If you see the same device listed more than once, you may have a duplicated device record. This can happen if you delete the app & reinstall it and do not pick to reuse the same device record. You can safely delete the device record. To delete a device record, follow these steps: Open and log in to the ScreenCoach app as a parent. Go to "Settings" from the tab bar at the bottom of the screen. Choose "Device List." Select the device with a duplicate name. Scroll down andWeinig lezers

• How to snooze ScreenCoach Notification on phone

  If a device is offline or the ScreenCoach app is not running, you will see messages like this to let you know. If it is not convenient for you to check with your child if they quit the app and ask them to run it again, you can suppress the notifications for a while. Or you may be driving with your child who has a device that no longer has Internet access. This snooze option will help you to snooze the ScreenCoach notifications for that particular user. On iOS Swipe down the screen from thWeinig lezers

• How to prevent kids from deleting ScreenCoach on mobile?

  To prevent kids from deleting or uninstalling ScreenCoach on iOS (iPhone/iPad): Refer to this FAQ. To prevent kids from deleting or uninstalling ScreenCoach on Android: Enable the "Accessibility Access" permission on the kids' Android device to prevent them from deleting or uninstalling ScreenCoach, which also restricts access to their phone's Settings application. To do so, follow these steps on your kid's Android device:Weinig lezers

• How to clear/delete History, Cache and Cookies from the browser?

  Sometimes Web Apps get stuck for various reasons; these guides below are general (not specific to ScreenCoach) tips on how to clear your cache. If It doesn't work, scroll to the bottom for the other things to try Microsoft Edge (Windows) Open "Microsoft Edge" Select Settings and more Settings Privacy, search, and services Under Clear browsing data, select Choose what to clear Under Time range, choose a time range. Select Cookies and other sitWeinig lezers

• Can children bypass ScreenCoach with Apple Screen time settings?

  No, children cannot bypass ScreenCoach when Apple Screen Time is set up as part of an Apple Family unless they know the parent's Apple ID and password. Attached is the video confirming that if a child’s Apple account is part of an Apple family account, they do not have access to change any of the Screen Time settings. Here is an article to help with Setting up an Apple Family Click here to view this FAQ in a new tWeinig lezers

• 10. Set Maximum daily limit allowed under modes

  Kids can earn Tokens to spend any time in the future; however, if they save up lots of them they may be able to spend the whole day on devices. If you want to set an UPPER limit for the maximum amount of time they can use in a day; this is done in modes. On  https://manage.myscreencoach.com/ Click ‘modes’ from the left-hand navigation guide Select the ‘Fun’ mode (or any other) Select the "Daily Limits" tab Amend the "Daily Limit" using either EdiWeinig lezers

• ScreenCoach Overview

  This 42-minute video explains  ScreenCoach concepts and getting started tips.  You will get a great overview that will help you set up ScreenCoach for your family. it has chapters marked, so you can return to sections later on Please remember to have a family meeting before you get your kids started on ScreenCoach so you don't have resistance from them at the start Watch this video first for ScreenCoach Coach Overview. https://vimeo.com/screencoach/overview (https://vimeo.com/screencWeinig lezers

• 08. Install ScreenCoach on a 2nd mobile (A Child's Device)

  Log into the Apple Mobile App store or Google Play Store Search on ‘ScreenCoach’ Download Install the App Login to the account Use the QR code for the fasted way to connect! Then on your parent mobile app, press the "Action" icon (lightning bolt ) and select "Link device" Press the take photo button in the middle of the screen Take a photo of the QR code that is showing on the child's device This will link the child's device to the family account If the child is not inWeinig lezers

• App blocking for Android Phones and Tablets

  Follow these steps on your kid's Android device to enable "App Blocking": Open the ScreenCoach app on your kid's Android device. Click on the profile icon on the kid's dashboard. Click on the settings cog icon in the top right-hand corner. You'll be asked to enter the ScreenCoach parent PIN (if set). Enter it. It is recommended to set a ScreenCoach parent PIN to avoid kids from playing with the permissions. You can learn more about how to create one by clicking here. (https://sWeinig lezers

• How do I decide how many gems and tokens per activity

  We have made our own suggestions as to how many Gems and Tokens are awarded per activity. However, you can customize these depending on your needs. If you want to incentivize something that your child is very reluctant to do, for example, take a shower, do some exercise or eat their vegetables!, then you can offer higher rewards to encourage them. Once they are in a good habit of doing that thing, you could drop the rewards for that and increase the rewards for something else. There will be a bWeinig lezers

• Desktop Settings

  ScreenCoach blocks the child from using apps on mobile/tablet/laptop devices when not allowed to be used when it has settings and permissions enabled. The ScreenCoach app needs to be running all the time to be able to track the time used, etc. (when the computer is awake). You will receive notifications if there is an issue with ScreenCoach on the device or if it is offline for a while. Auto-launch ScreenCoach on restart. When you install ScreenCoach, it will set it up to launch on resWeinig lezers

• How can I adjust the minutes per token for each child?

  By default, tokens are set to provide 5 minutes of screen time. To customize this: Tap on a child's card in your parent dashboard Tap on the "three dot" menu Go to the User Settings for the child Adjust the "Minutes per Token" based on their needs. For example, you might set one child to 5 minutes per token and another to 4 minutes, depending on their age or behaviour.Weinig lezers

• How can my kids earn more screen time?

  Once the child’s screen time is up, they need to complete an activity set by their parents or themselves. Otherwise, wait until tomorrow to use their base time. Kids can add their own activities on any device that has ScreenCoach installed on it. They can pick an activity from the default list provided, or they can also add a custom activity with the number of tokens they feel they deserve. Parents can approve these activities, which will give the children the tokens. With these tokens, the aWeinig lezers

• 09. Enable App blocking on mobile devices

  ScreenCoach blocks the child from using apps on mobile devices (as well as desktops). If ScreenCoach is not running on the mobile device, the Apps will be blocked! (once set up correctly) This video detailed explains concepts & how to set it up https://vimeo.com/screencoach/blocking-apps To see a demo of this working, click here Note we use Apple's Screen-time Controls to block on iPhones & iPads (on iWeinig lezers

• 03. Create an activity and assign to someone

  On Mobile: From the main screen Click on the pink ‘+’ button in the bottom right-hand corner Choose  an activity you would like to have completed in your home from the preset catalogue You can now edit the defaults set from the catalogue activity Click on the ‘+’ button to the right of the activity Click in the assignee field and choose someone to complete the activity Add a reward for completing the activity Click ‘Save activity’ Be sure to checWeinig lezers

• What if my kids won't co-operate or refuse to use it?

  We have created a document to help you to introduce ScreenCoach into your family.  https://docs.google.com/document/d/1cVlV39MRIjATvrtvDpxTcXgpsH6NIRyu6wgFDF1dVBE/ You may start with giving your child unlimited time to simply measure their screen time before you start limiting the time and offering the bonuses for activities or any additional features. We have also created an article with 10 most common oWeinig lezers

• How can I deduct tokens as a punishment?

  While ScreenCoach focuses on positive reinforcement through earning tokens for completing activities, you can also discourage unwanted behaviour through a punishment system. Here are two ways to deduct tokens: 1.  Create a "Penalty" Activity: Set up a negative activity, like "Red Card", "Yellow Card" or "Penalty Card." Assign a negative token value and a negative Gem value to this activity. When your child exhibits undesired behaviour, add the "penalty" activity and assign it toWeinig lezers

• Can ScreenCoach Reward Specific App Use, Like Educational Apps?

  ScreenCoach can encourage your child to use specific apps, including educational apps, with some limitations. Here's a breakdown of current features and future plans: Current Functionality: Educational App Mode: Create a mode specifically for educational apps. This restricts access to only chosen educational apps you approve of. Here is an example: First, Create an App Category named - Educational Apps and add all the apps you want under this category. Go to Manage Mode, creatWeinig lezers

• User's and Mode's maximum time limits.

  We have recently added a user’s maximum time, which is the total maximum time allowed across all modes. For example, Bart has: 4 hours maximum time in his user setting on Mondays 8 hours maximum time in his user setting on Saturdays 5 hours maximum time on Fun Mode every day (Monday - Sunday) So On Monday, Bart’s Maximum will be 4 hours (from the user settings). On Saturday, Bart’s Maximum will be 5 hours for Fun mode (from the mode’s settings). How to change the maximum time foWeinig lezers

• Why do I see negative tokens on my child’s profile?

  How are tokens earned and used? Earning Tokens: When a child completes and receives approval for an activity, they'll earn the associated number of tokens which will be added to their balance. Using Tokens: Earned tokens are automatically converted into screen time when their free time runs out  or they can be manually converted into Gems (for Pocket Money) Negative tokens - possible reasons: There are a few reasons you may see negative tokens: Spending more than earnedWeinig lezers

• Troubleshooting location services on iPhone and iPads

  TROUBLESHOOTING TIPS ScreenCoach uses built in iOS location services, however it is possible that some setting on your device may be getting in the way. Here are two things to look at Privacy-Location services ScreenTime Content & privacy restrictions 1: Privacy-Location services If you have tried to Enable Location Services within the ScreenCoach App but still cannot see the location options in the iPhonWeinig lezers

• Setting up an Apple Family

  You can enable app blocking on Apple iPhones and iPads from within the ScreenCoach app settings on the device that needs to be managed. If the device being managed is part of an Apple family it will be 100% unbeatable by the kids! If the device is not part of an Apple Family ScreenCoach will still work however you need to take extra steps to prevent the kids deleting the ScreenCoach app with Apple Screen time setting's if you only have iOS 15 you MUST have an Apple family to block apps with SWeinig lezers

• How do tokens and gems work?

  The kids get the tokens and gems through the activities! A child will receive the tokens and gems for an activity once they have finished it and had their parents approve it. The tokens are saved and can be used at any time in the future. They will be automatically converted to screen time when the child is out of free time on a given day. There are 4 things to know about tokens: Free Time, Token Time, Max Time and Minutes per Token. Free Time: This is the amount of time a child user haWeinig lezers

• What if we are watching a family movie?

  You can choose how you handle this. For a family movie, many parents are happy to give that time to the child outside of their allocated time for the day. In this case, you can do one of several things: You can log in as yourself (the parent), and then it won’t take any of your children’s time. Remember to log out and log in as the child user after you complete watching the movie. You can make this device a shared device from the "Device List." Refer to this FAQ to learn how to set a devWeinig lezers

• How to enable or disable a mode?

  You may have some modes that you may want to turn on and off for different reasons, e.g., School holidays  Turn on at the start of school holidays & off when they go back to school. Free time a mode that you may want to enable when you have a visitor, which can have a time multiplier "Free Usage." The mode is enabled/disabled in a similar way in the web portal and the mobile app. On your ScreenCoach mobile app: On your parent device, go to "Settings" in the tab bar at the bottom ofWeinig lezers

• Unable to turn on Family Control Permissions - Troubleshooting

  Some users have reported that they are facing issues while trying to turn on Family Control Permissions for ScreenCoach in Apple Screen Time. 1. Issue Faced - While trying to turn on or turn off ScreenCoach inside Screen Time, the pop up that comes up to enter Apple Parent ID password disappears quickly, not allowing to enter the password. Solution: First, To turn on/turn off Family Controls, Open ScreenCoach app and following these steps: Tap the hamburger menu on the top left GoWeinig lezers

• How much is each token and gem actually worth

  Tokens translate into screen time and Gems translate into pocket money. You can decide how many minutes of screen time a Token is worth. To make it easy for the child, we recommend one minute per Token for Under 5’s, two minutes per Token for 5-8-year-olds, and 5 minutes per Token for 9+-year-olds. It becomes a great way for your child to learn their times tables! The same with Gems - you can set it at 10c per Gem if you wish which is a great start for younger kids and you might like to increaWeinig lezers

• How do you manage shared mobile devices when it locks?

  Typically, when a user is logged into a device and walks away and comes back to it when the screen wakes up, it will assume the same user is using the same device. This is a fair assumption if the device is only used by that user; however, if it is a shared device, you can set an option to have it log out after, say, 15 minutes (Logout delay) after screen lock. So then when the next user picks it up, there will be no logged-in user, and they will have to choose a user. To enable this feature,Weinig lezers

• App blocking

  App blocking for modes is a new feature. Apps are blocked in to two steps Add apps into App Categories Add the app categories to the mode You can group apps into specific categories like fun, social media, school, or video streaming to have it streamlined, and accordingly block them in the modes. Parents can set up the app categories (on mobile) this way: Settings from the tab bar Go to "App Categories" Choose the apps that fall into corresponding app categories by tapping onWeinig lezers

• Windows laptop & desktop app settings

  ScreenCoach blocks the child from using apps on mobile/tablet devices when not allowed to be used when it has setting and permissions enabled. The ScreenCoach apps needs to be running all the time to be able to track the time used etc.  (when the computer is awake) You will receive notifications if there is an issue with ScreenCoach on the device or if it is offline for a while Auto launch ScreenCoach on restart When you install ScreenCoach, it will set it up to launch on restart AuWeinig lezers

• How to add a new Mode

  You can add a mode and set it to be accessible only during school hours and maybe call it 'School,' likewise a mode called 'Play.' To add a mode, follow these steps on your (parent) device: Launch ScreenCoach on your mobile device. Go to "Settings" from the tab bar at the bottom of the screen. Choose "Manage Modes" from the menu that appears on the following screen. Click on the '+' icon on the next screen. Click on "Add Mode" in the form that appears. Enter a mode name,Weinig lezers

• 11. Download ScreenCoach for Mac & PC (Windows)

  ScreenCoach for Mac and Windows works with the main ScreenCoach system just like all the other apps and the ScreenCoach box. When users are not allowed to use devices they will be blocked here as well. There are some extra features for desktops, not yet available on mobile, which allow us to choose which applications can run in different modes. This is an advanced setting. To set it up: Go to our downloads page here: Downloads, then click the downlWeinig lezers

• Troubleshooting Location Services for ScreenCoach App (iPhone/iPad)

  The ScreenCoach app relies on your device's location services to function properly. If you're having trouble turning it on, follow these steps: 1. Check ScreenCoach App Settings: Open the ScreenCoach app. Tap the three-line menu in the top corner. Go to "App Settings". Look for "Locations" - Tap on "Fix it" - allow and set location tracking to "Always" when prompted. 2. Enable Location Services on Your Device: If you are not able to enable location services within ScreWeinig lezers

• Can I set different time limits on different devices?

  Yes, this can be achieved from the Devices section! To block a mode(s) on a specific device, follow these steps: Log in to the Screencoach app on your mobile as a parent. Click on "Settings" from the tab bar at the bottom of the screen from the dashboard. Choose "Device List.". Select the device where you wish to block specific mode(s). Scroll down and go to the Modes tab. Turn on the "Blocked" slider for the respective mode(s) you want to block for this device. CliWeinig lezers

• App Blocking for Apple iPhones and iPads (non Apple Family members)

  ScreenCoach blocks the child from using apps on mobile devices (as well as desktops). To see a demo of this working, click here Note we use Apple's Screentime Controls to block iPhones & iPads This option described below is needed if the device being used by the child is not part of an Apple Family. You MUST have iOS 16 or later for this option. It works best with an Apple family setup because the kids can't turn it off! If the Apple ID on the device is in anWeinig lezers

• How to always allow some apps to run on mobile devices?

  You may want some apps to be allowed to run when: The mode is not allowed to be used at that time of the day, e.g., after bedtime. The user has run out of base time allowance and has no token time left. ScreenCoach is not running. To make these kinds of changes, you need to be logged in as a parent on the child device first. Click on "⇔Change" to change user. Choose a parent user. Click on "Settings" in the tab bar at the bottom of the screen from the dashboardWeinig lezers

• How do I install ScreenCoach?

  ScreenCoach has software and an optional hardware component. After you’ve created your account, you install the App onto all the devices your kids use (and your own as family Admin).  If you also purchase the hardware, (ScreenCoach Box) it plugs into your TV/Monitor and tracks and manages time on everything connected to the TV or computer monitor. ScreenCoach can be downloaded on your devices from this webpage: Downloads Supported Operating systems: iWeinig lezers

• What happens if ScreenCoach is not running on iOS?

  If ScreenCoach is not running in the background, then when it stops running, the child will get 2 more minutes of app usage before all of the apps are blocked, even if they try rebooting the device. For this to happen, ensure all permissions and, most importantly, "App Blocking" are granted on that device. You can check 'how' here. If you are testing this, you will need to open any app for 2 minutes to start countingWeinig lezers

• How Can I Delete a Session?

  How Can I Delete a Session? Sessions cannot be deleted, but there are several ways to compensate for lost time: Free Access Pass – Grant the child a free access pass, allowing screen time without using tokens. Token Adjustment – Manually adjust their token balance in the Transactions area. Activity Rewards – Give them tokens through the Activities system. Token Gift Template – Create an activity template called Token Gift for easy future rewards. These options heWeinig lezers