> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to edit a message once it was sent

__You can edit the last message you sent from the Inbox if it is still eligible for editing.__

This is useful for fixing a typo, adjusting wording, or correcting a small mistake immediately after sending a message.

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# Edit the last message you sent

To edit a message:

1. Open the conversation where you just replied.
2. Press the `` `UP` `` arrow on your keyboard.
3. The last sent message opens in edit mode.
4. Update the text.
5. Press `` `ENTER` `` to save the edited version.

![Edit mode opened on the last sent message](https://storage.crisp.chat/users/helpdesk/website/-/9/e/9/e/9e9ecb17b3506000/bd60e41e-b130-4db6-971b-f7825b_avy15i.png)

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# Know the limits of message editing

Editing works only in specific cases.

__Keep these limits in mind:__

* Only the ****last**** message you sent can be edited
* Email messages cannot be edited once they have been delivered
* Third-party channels such as WhatsApp, Instagram, and Messenger do not support Crisp-side message editing

| For email conversations, delivery timing matters. Once the email has gone out, the message can no longer be edited.