> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to generate the direct external link of the Crisp live-chat chatbox

__This article explains how to generate a direct external link for your Crisp chatbox.__

A direct chatbox link is useful when you have not installed Crisp on a website, want to share a standalone support link, or need a quick way to test a chatbox. The link uses your Crisp Website ID and can optionally include supported user or session parameters.

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# Generate the external chatbox link

Start with your Website ID, then insert it into the Crisp chatbox embed URL.

__To generate the link:__

1. Find your Website ID with [this guide](/en/article/where-to-find-my-website-id-1ylqx1s/).
2. Replace `` `MY_WEBSITE_ID` `` in this URL: [`` `https://go.crisp.chat/chat/embed/?website_id=MY_WEBSITE_ID` ``.](https://go.crisp.chat/chat/embed/?website_id=MY_WEBSITE_ID.)
3. Open the generated URL in your browser or share it with your users.

__Example:__

If your Website ID is `` `e93e073a-1f69-4cbc-8934-f9e1611e65bb` ``, your direct chatbox link is [`` `https://go.crisp.chat/chat/embed/?website_id=e93e073a-1f69-4cbc-8934-f9e1611e65bb` ``.](https://go.crisp.chat/chat/embed/?website_id=e93e073a-1f69-4cbc-8934-f9e1611e65bb.)

---

# Pass user information to the chatbox

You can add supported URL parameters to prefill or bind useful information to the chatbox session.

__Available parameters:__

* ****User email**** → use `` `user_email` ``, for example `` `&user_email=john.doe%40crisp.chat` ``
* ****User phone**** → use `` `user_phone` ``, for example `` `&user_phone=%2B33240031187` ``
* ****User nickname**** → use `` `user_nickname` ``, for example `` `&user_nickname=John%20Doe` ``
* ****User avatar**** → use `` `user_avatar` ``, with a URL-encoded image URL
* ****Session ID**** → use `` `crisp_sid` ``, for example `` `&crisp_sid=CRISP_SESSION_ID` ``
* ****Session token**** → use `` `token_id` ``, for example `` `&token_id=TOKEN_ID` ``
* ****Session merge**** → use `` `session_merge` ``, for example `` `&session_merge=true` ``

__Example with user data:__

[`` `https://go.crisp.chat/chat/embed/?website_id=e93e073a-1f69-4cbc-8934-f9e1611e65bb&user_email=john.doe%40crisp.chat&user_nickname=John%20Doe` ``](https://go.crisp.chat/chat/embed/?website_id=e93e073a-1f69-4cbc-8934-f9e1611e65bb&user_email=john.doe%40crisp.chat&user_nickname=John Doe)

||| Always URL-encode parameter values before adding them to the chatbox link.

| For session continuity and token usage, see the [Crisp session continuity documentation](https://docs.crisp.chat/guides/chatbox-sdks/web-sdk/session-continuity/).

---

# Force the chatbox locale

You can also force a locale from the URL. This is useful if the link is shared from a localized page or campaign.

__Locale parameter:__

* ****Locale**** → use `` `locale` ``, for example `` `&locale=en` ``, `` `&locale=fr` ``, or `` `&locale=de` ``

__Example with a French locale:__

[`` `https://go.crisp.chat/chat/embed/?website_id=e93e073a-1f69-4cbc-8934-f9e1611e65bb&locale=fr` ``](https://go.crisp.chat/chat/embed/?website_id=e93e073a-1f69-4cbc-8934-f9e1611e65bb&locale=fr)

|| If the locale is invalid or unsupported, the chatbox falls back to English.

---

# Use the link from a custom page

If you want to expose the chatbox from a branded page such as [`` `https://acme.com/contact-us` ``,](https://acme.com/contact-us,) create a page on your own domain and either redirect to the direct link or embed the chatbox in an iframe.

| See [How can I embed the Crisp Chatbox in an iFrame?](/en/article/how-can-i-embed-the-crisp-chatbox-in-an-iframe-bkfh98/) if you want to display the chatbox from a page you control.