> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to hide the chatbox for specific countries

__This article explains how to hide the Crisp chatbox for visitors from specific countries.__

Country restrictions are useful when your team only supports certain markets, or when live chat should not be available in regions where you cannot provide service.

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# Block countries from using the chatbox

When a country is blocked, visitors detected from that country will not see the chatbox.

__To block one or more countries:__

1. Go to [**Crisp**](https://app.crisp.chat)
2. Open ****Settings → Chatbox Settings → Chatbox Restrictions****
3. Click ****Add a blocked country****
4. Select the countries you want to block
5. Let Crisp auto-save the change

![Block the chatbox for specific countries](https://storage.crisp.chat/users/helpdesk/website/-/f/3/9/8/f398840cf39ce800/f354ae40-2fe3-4587-bfb1-1f717d_1c2gdve.png)

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# When to use country restrictions

Use country restrictions when the rule should apply to all pages and all visitors from the selected countries.

If your restriction depends on a specific page instead, use [page restrictions](/en/article/how-to-hide-the-chatbox-on-some-pages-yzs8rk/).