> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to hide the chatbox on mobile devices

__This article explains how to hide the Crisp chatbox on mobile devices.__

Hiding the chatbox on mobile can be useful when your mobile layout is very compact, or when you only want to offer live chat from desktop pages.

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# Hide the chatbox on mobile

The mobile visibility option is managed from the chatbox behavior settings.

__To hide the chatbox on mobile devices:__

1. Go to [**Crisp**](https://app.crisp.chat)
2. Open ****Settings → Chatbox Settings → Chatbox Behavior****
3. Enable ****Hide chatbox on mobile devices****
4. Let Crisp auto-save the change

![Hide the chatbox on mobile devices](https://storage.crisp.chat/users/helpdesk/website/-/3/6/d/1/36d1eac141a05600/cd41be98-8a63-4329-8139-141b10_1hie7hz.png)

|| When this setting is enabled, the JavaScript SDK cannot force-display the chatbox on mobile. The workspace setting takes precedence.

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# Alternative options

If you only need to hide the chatbox on a few mobile pages, consider using [page restrictions](/en/article/how-to-hide-the-chatbox-on-some-pages-yzs8rk/) or handling visibility from your own website code with the [Crisp Web Chat SDK](/en/article/how-can-i-hide-and-show-the-chatbox-13l0f8e/).