> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to install the Crisp live-chat chatbox on Wordpress

__This article explains how to install Crisp Live Chat on a WordPress website.__

The Crisp WordPress plugin lets you add the chatbox without editing your theme manually. Install the plugin from WordPress, link it to your Crisp workspace, and the chatbox can start loading on your public pages.

|| If you use WooCommerce and want to synchronize carts and orders with Crisp, follow the [WooCommerce installation guide](/en/article/how-to-install-crisp-for-woocommerce-1qynizu/) instead.

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# Video tutorial

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# Install the Crisp WordPress plugin

You can install Crisp directly from the WordPress plugin directory.

__To install Crisp on WordPress:__

1. Log in to your WordPress admin dashboard.
2. Go to ****Plugins → Add New****.
3. Search for ****Crisp****.
4. Install and activate the [Crisp WordPress plugin](https://wordpress.org/plugins/crisp/).
5. Open ****Crisp Settings**** from the WordPress sidebar.
6. Click ****Link with Crisp****.
7. Follow the instructions to connect your Crisp workspace.
8. Open your public website and check that the chatbox appears.

| To learn more about the chatbox itself, visit the [Crisp Live Chat feature page](https://crisp.chat/en/livechat/).

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# Troubleshooting

If the chatbox does not appear after installation, start with cache and theme checks.

__Useful checks:__

* ****Cache plugin**** → purge your WordPress cache, especially if you use WP Super Cache or a similar plugin
* ****Theme hooks**** → confirm your theme supports the standard WordPress hooks used by plugins
* ****Plugin connection**** → reopen ****Crisp Settings**** and confirm the workspace is linked
* ****Manual installation**** → if the plugin cannot inject the script, add Crisp manually with the [HTML installation guide](/en/article/how-do-i-add-a-live-chat-to-my-website-10wcj3l/)