Twilio Dokan Cloud Integration

You can send SMS notifications to your customers using the Twilio integration of Dokan Cloud. SMS is a quick communication tool and is very handy to convey important notifications to customers.

Here is how you can configure SMS notifications for your eCommerce store.

Connect Twilio Account

Go to *Integrations→ SMS* and click on the Connect button,

*Note*: You need to have an active Twilio Account to get your ID’s.

From your Twilio account, collect the-

• Account SID
• Auth Token
• From number

And add paste them in the text box like below-

Click on the Save Changes button to finish.

Configure Notifications

You can also activate what kind of notifications you want to send via SMS. You will get options like-

• Customer Registration
• Vendor Registration
• Vendor - Order is Placed
• Admin - Order is Placed
• Customer - Order is Placed

You can also write what the message will say in the text box-

Lastly, test your SMS and finish the settings.

This is how you can connect the SMS gateway to your marketplace.

Mobile Login with OTP

If you enable the SMS integration, then the vendors can login to their dashboard using their mobile number. When they visit the signup section, they will see the option Mobile Login with OTP-

Then, they need to enter their number and an OTP will be sent to their entered number. They can use hat OTP to login to the marketplace.

*Note*: Vendors can only login with the OTP, not signup to the marketplace.

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That's it.

Последнее изменение: 25/02/2026