*Crisp allows to send rich text content messages using Markdown. Markdown is an easy-to-use syntax to format texts. You can use Markdown to insert bold text, titles, images and even YouTube videos.*

Here is a cheatsheet to use Crisp Markdown features:

Format text

Bold text

To use *bold text*: ` `**My Bold Text** ``

Italic text

To use italic text: ` `*Italic Text* ``

Underlined text

To use underlined text: ` `__Underlined Text__ ``

Strikethrough text

To use strikethrough text: ` `~~Strikethrough text~~ ``

Insert titles

Crisp allows to create big-text headers:

` `# This is a h1 header ``

` `## This is a h2 header ``

` `### This is a h3 header ``

` `#### This is a h4 header ``

` `##### This is a h5 header ``

` `###### This is a h6 header ``

Insert lists

Bullet-Lists

• Crisp allows to use lists
• List may be bullet-points

To use lists: ` `* A point in your list ``

Numbered-Lists

1. Crisp allows to use lists
2. List may be numbered

To use a numbered list: ` `1. This is my first point ``

Insert code

Inline code (single line)

` `inline code ``

To use inline code: `inline_code()`

Block code (multiple lines)

code

To use block code: *```multiline code```*

Insert tables

To use tables:

| Header 1 | Header 2 | Header 3 || -------- | -------- | -------- || Value    | Value    | Value    || Value    | Value    | Value    || Value    | Value    | Value    |

Insert quotes

Blockquotes are very handy in email to emulate reply text.
To use blockquotes: ` `> Blockquotes ``

Insert links

` `[a link](https://acme.com/) ``

Insert resources

Inline image

You may insert inline images using:

`` `

` ``

Clickable image

You may insert clickable images using:

`` `

` ``

YouTube video

You may insert YouTube videos using:

` `${youtube}[Video label](XXXXXXX) ``

Where XXXXXXX is the Youtube video identifier. Eg. for ` `https://www.youtube.com/watch?v=qgPN61LTzZM `` it would be ` `qgPN61LTzZM ``.

Vimeo video

You may insert Vimeo videos using:

` `${vimeo}[Video label](XXXXXXX) ``

Where XXXXXXX is the Vimeo video identifier. Eg. for ` `https://vimeo.com/261941485 `` it would be ` `261941485 ``.

Dailymotion video

You may insert Dailymotion videos using:

` `${dailymotion}[Video label](XXXXXXX) ``

Where XXXXXXX is the Dailymotion video identifier. Eg. for ` `https://www.dailymotion.com/video/x6g6xd1 `` it would be ` `x6g6xd1 ``.

I'd like to user Enter to perform a line-break instead of sending the message, is this possible?

Absolutely!

By default, ` `Enter ` is used to send messages, and `` `Shift ` + `` `Enter `` to perform line breaks.

However, you can enable the *Enriched Editor* to achieve that. Once enabled, ` `Enter ` will be used to perform line breaks, and `` `Shift ` + `` `Enter `` to send your message.

The *Enriched Editor* can be enabled from any conversation, by hitting the *Aa* button at the bottom-right of the message composition area.

Bijgewerkt op: 12/02/2026