Crisp allows to send rich text content messages using Markdown. Markdown is an easy-to-use syntax to format texts. You can use Markdown to insert bold text, titles, images and even YouTube videos.

Here is a cheatsheet to use Crisp Markdown features:

Format text

Bold text

To use bold text: `**My Bold Text**`

Italic text

To use italic text: `*Italic Text*`

Underlined text

To use underlined text: `__Underlined Text__`

Strikethrough text

To use strikethrough text: `~~Strikethrough text~~`

Insert titles

Crisp allows to create big-text headers:

`# This is a h1 header`

`## This is a h2 header`

`### This is a h3 header`

`#### This is a h4 header`

`##### This is a h5 header`

`###### This is a h6 header`

Insert lists

Bullet-Lists

• Crisp allows to use lists
• List may be bullet-points

To use lists: `* A point in your list`

Numbered-Lists

1. Crisp allows to use lists
2. List may be numbered

To use a numbered list: `1. This is my first point`

Insert code

Inline code (single line)

`inline code`

To use inline code: **inline_code()**

Block code (multiple lines)

code

To use block code: multiline code

Insert tables

To use tables:

| Header 1 | Header 2 | Header 3 || -------- | -------- | -------- || Value    | Value    | Value    || Value    | Value    | Value    || Value    | Value    | Value    |

Insert quotes

Blockquotes are very handy in email to emulate reply text.
To use blockquotes: `> Blockquotes`

Insert links

`[a link](https://acme.com/)`

Insert resources

Inline image

You may insert inline images using:

`` `

` ``

Clickable image

You may insert clickable images using:

`
[![an image label](https://image.acme.com/name.jpg)](https://acme.com)
`

YouTube video

You may insert YouTube videos using:

`${youtube}[Video label](XXXXXXX)`

Where XXXXXXX is the Youtube video identifier. Eg. for `https://www.youtube.com/watch?v=qgPN61LTzZM` it would be `qgPN61LTzZM`.

Vimeo video

You may insert Vimeo videos using:

`${vimeo}[Video label](XXXXXXX)`

Where XXXXXXX is the Vimeo video identifier. Eg. for `https://vimeo.com/261941485` it would be `261941485`.

Dailymotion video

You may insert Dailymotion videos using:

`${dailymotion}[Video label](XXXXXXX)`

Where XXXXXXX is the Dailymotion video identifier. Eg. for `https://www.dailymotion.com/video/x6g6xd1` it would be `x6g6xd1`.

I'd like to user Enter to perform a line-break instead of sending the message, is this possible?

Absolutely!

By default, `Enter` is used to send messages, and `Shift` + `Enter` to perform line breaks.

However, you can enable the Enriched Editor to achieve that. Once enabled, `Enter` will be used to perform line breaks, and `Shift` + `Enter` to send your message.

The Enriched Editor can be enabled from any conversation, by hitting the Aa button at the bottom-right of the message composition area.

Bijgewerkt op: 12/02/2026