How to hide the chatbox on some pages?

*Crisp allows you to hide the chatbox on some pages.*

*Here is how to proceed:*

Go to your Crisp dashboard
Head over to the *Settings* from the bottom-left icon
Navigate to *Settings → Chatbox Settings → Chatbox Restrictions → Hide chatbox on pages*
Click on the *Add a blocked page* button and select the countries to block

The chat will be disabled for those pages.

Disabling the chatbox on certain pages

Tip: If the domain you are using is www.example.com, please provide www.example.com as a URL. The Crisp match system is really strict. If you provide example.com and your website is in fact *using* www.example.com, *it won't work*

We've also made a short guide that will show you how to use that feature

Using wildcards

This feature is compatible with *wildcards*. It allows hiding pages following patterns

Here are a few examples:

*Simple match*

https://example.com/*/pricing will match all pages like

*Double Wildcard*

Using a double wildcard such as https://example.com/product/** , it will match all subdirectories such as

Bijgewerkt op: 12/02/2026

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