Getting Started With Crisp for Customer Support
In this guide, you'll learn the essential steps to get started with Crisp for customer support. Whether you're setting up a brand new workspace or joining an existing team, this article will help you understand how to use Crisp efficiently from day one.
Crisp for Customer Support
This “Getting Started” guide helps you build solid foundations for your support workflow. Crisp centralizes your conversations, your knowledge, and your teams, so you can offer clear, fast, and scalable customer serWeinig lezersGetting started with AI for customer service at Crisp
Artificial Intelligence is now a core part of modern customer support. In Crisp, AI is not an add-on, but a complete system built to reduce repetitive work, improve response quality, and help teams deliver faster, clearer support at scale.
This guide will help you understand how Crisp AI works, how each layer contributes to your workflow, and how to start using it effectively from day one.
Whether you're an admin or an operator, this article walks you through the eWeinig lezersGetting started for the SaaS industry
Are you a SaaS business needing advice on setting things up properly? No worries; we've got you covered. Here is a guide that will tell you everything you need to know about the steps you need to take to make the most of Crisp.
Features available in the Essentials Plan
Knowledge base: Create a knowledge base and publish articles to make your customers and leads more autonomous.
Status Page: Display the availability (https://criWeinig lezersGetting Started with the partnership program
If you're willing to work with us and build a long-term partnership that will give you advantages when offering Crisp to your community, we're happy to share our two new partnership programs.
What are the two partnership programs?
Marketing partnership program
For who?
Blog, agencies, influencers, reviews websites, consulting companies, freelance, incubators, accelerators, etc! Feel free to contact us to know if you’re eligible.
Why?
To present Crisp to your customersWeinig lezersGetting started with the Mini plan
through decades of conversations you had over You just upgraded, and you need some advice on setting things up properly? No worries; we've got you covered. Here is a guide that will tell you everything you need to know about the Mini plan and its features.
Features available in the Mini Plan
The Mini plan is your big first step to a better-managed, more seamless customer experience. The advantages are numerous and can help a lot. Here are the features available when you choose to goWeinig lezersGetting Started With the Free Plan
You just got started with Crisp's Free plan and need some advice on setting things up properly? No worries ! we've got you covered. Here is a guide that will tell you everything you need to know about the Free plan and its features.
The Free plan is permanently free (not time-limited) and allows up to 2 members (seats) in your workspace. It includes essential features such as the shared inbox, chatbox, contact form, and integrations with WordPress and Shopify. However, AI workflows andWeinig lezersGetting started for the E-commerce Industry
You're an e-commerce company and you need of some help to improve your customer service? No worries, we've got you covered. Here is a guide on customer service for online stores that will tell you everything you need to know about the steps you have to take to make the most out of Crisp.
Features available for online stores in the Essentials Plan
Knowledge base: Create a knowledge base and publish articles to make your customers and leadsWeinig lezersGetting started with the Plus plan
You just upgraded to Crisp Plus and need some advice on setting things up properly? No worries—we've got you covered. This guide will tell you everything you need to know about the Plus plan, its features, and the amazing stuff you can build.
Features available from the Plus plan
Advanced AI-based features: Unlock the full potential of AI-based features in your Crisp Workspace.
Topic tags: Artificial intelligence lets you assign topical tags to each conversation.Weinig lezersHow to use the Crisp Inbox for the first time
In this article, you’ll learn how to use the Crisp Inbox, the central place where all your customer conversations come together.
Whether you're a new operator or simply discovering Crisp for the first time, this guide will show you how to navigate the inbox, collaborate with your team, and use all the essential tools to reply efficiently and confidently.
Watch: How to Use the Crisp Inbox for the First Time
This video gives you a complete tour of the Crisp Inbox. In just a few minutes, you’lWeinig lezersGetting Started with Crisp for Lead Generation
In this guide, you'll learn everything you need to know to get started with Crisp. Whether you're a SaaS, an e-commerce, or a brick-and-mortar, we've created the best content to help you get started with lead generation.
Crisp for Lead Generation
We've created this 'Getting Started' guide to help you start and then build on the basics. There are many ways to increase your lead generation in Crisp, so we've gathered the best tactics.
As an admin, you can lay the foundation of a solid lead geWeinig lezersGetting started with the Essentials plan
You just upgraded and need some advice on setting things up properly? No worries, we've got you covered. Here is a guide that will tell you everything you need to know about the Essentials plan and its features.
Features available from the Essentials Plan
AI-powered writing tools: Benefit from AI-powered actions to augment your customer service teams.
Internal data hub: Train an AI that ingests your content, public or private, to unlocWeinig lezers