• Moving from Zendesk

  Migrating from Zendesk to Crisp? You're in the right place. For many support teams, Zendesk is not just a tool. It is the system that organizes queues, statuses, assignments, and the overall way work gets distributed. It is also widely used by ecommerce teams to manage customer requests, order-related issues, and post-purchase support at scale. That is why moving away from it can feel risky. If you're considering Crisp as an alternative, the real question isWenig Leser

• Moving from Intercom (and Fin AI)

  Migrating from Intercom to Crisp (and from Fin AI to Hugo)? You're in the right place. Switching support tools is rarely about features. Most of the time, it’s about how well your setup scales: pricing predictability, flexibility, and how easily AI fits into your existing workflows. If you're currently using Intercom and considering Crisp, your main concern is simple: will you lose anything, and how hard is it to switch? This guide is designed to answWenig Leser

• Moving from Drift (Salesloft)

  Migrating from Drift (now Salesloft) to Crisp? You're in the right place. For many teams, Drift has been the tool used to engage website visitors, qualify leads, and turn conversations into pipeline. That is why switching away from it can feel like more than just changing chat software. If you're considering Crisp as an alternative, the real question is not whether you will still be able to engage and qualify visitors. It is whether you can do it in a simplerWenig Leser

• Moving from Gorgias

  Migrating from Gorgias to Crisp? You're in the right place. For many ecommerce brands, Gorgias has been the platform used to centralize support conversations, manage customer context, and connect support interactions with revenue opportunities. That is why moving away from it can feel like more than just changing helpdesk software. If you're considering Crisp as an alternative, the real question is not whether you will still be able to manage support, sales coWenig Leser