• Approve/Reject a virtual card request (approvers)

  Approve a Card Request Only account owners and approvers can approve or reject card requests. Other roles, such as controllers and admins, can approve requests only if they have the "approver" permission. Approval requirements depend on the user's approval policy, meaning not all card requests need approval. For example: You have an approval policy allowing you to spend up to 2000 euros per month and 1000 euros per transaction. You submit two card requests: one for 1000 euros and oneWenig Leser

• Request a virtual card

  Request your virtual card Go to your account and click on New Request. Then Make a purchase request > Request a Virtual Card You can choose between a single-use card and a recurring payments card. Fill in the information related to your request (amount, description, supplier...) When you're ready, click on Confirm my request. Once you've successfully submitted your request, it will eitheWenig Leser

• Change your subscription card's monthly budget

  You have to pay for a higher subscription? You are spending less money than expected on your subscription? Check how to change your recurring payments card's monthly budget. Change the budget/Spend limit of a recurring card Head over to your "Subscriptions" tab Click on the specific subscription you'd like to edit. Click on "Manage subscription". From there, you can manually increase or decrease your budget / limit of spend. **Budget increase / limit increase can be subjWenig Leser

• Edit your subscription details

  Once your recurring payments card's request is approved, you can find the details in the "Subscriptions" tab. You can change them if needed, just click on the little pen tool in the Subscriptions tab. Depending on your role, you cannot edit the same details. Note: "Transfer your subscription's ownership" is not possible on Adyen GBP VISA cards. [](https://downloadWenig Leser

• Lifespan and FAQ of our single-use cards

  Single-Purchase Cards Overview Single-purchase cards are debit cards designed for a one-time purchase or a single item on marketplaces. They offer a simple, secure, and flexible way to handle specific transactions. Expiration and Lifespan of Single-Purchase Cards A single-purchase card does not expire until you view its card details on the Requests page. If you have not accessed the card details yet, it remains valid. Single-purchase cards expire in the following circumstances: ImWenig Leser

• Use PayPal with a Spendesk card

  PayPal is a payment solution you can use with our Spendesk cards. As it's an online service, we recommend using our virtual cards and to save them into your PayPal account. That said, you can still use your Spendesk physical card if needed but we don't recommend it as it's best to keep it for payments on-the-go vs online. If you would like or need to use PayPal, here's how to proceed: Step 1: generate a virtual card on Spendesk First, you need to create a card request: Log in to SpenWenig Leser

• Pause or delete your subscription card

  Pause your subscription If you'd like to temporarily pause recurring payments made with the same supplier: Before proceeding, you may want to identify the subscription-related charges to ensure you're pausing the correct service. Head over to the "Subscriptions" tab. Select the subscription. Click on 'Pause card'. Your Account Owner or cost center owner can reactivate the card at any time by ticking the box located on the chosen card, and clicking on "Unpause 1 Subscription".Wenig Leser

• Single-Use Virtual Cards: Tips and Best Practices

  Single-use virtual cards are a convenient way to manage specific purchases, but there are some important guidelines to keep in mind to ensure a smooth experience. Here’s everything you need to know: What You Can Do ✅ Cancel a Virtual Card Request If you’ve decided not to use a single-use virtual card, it’s best to cancel the request. This way, the funds allocated to the card will be released and returned to your company account. How to cancel a request: Navigate to the **RequestWenig Leser

• Everything about recurring payments cards

  When to use them By default, Spendesk users usually carry out purchases by using a 'Single-Use Card'. However, you can (and should) use a Recurring payments card if you are paying: for a recurring service (i.e. a Linkedin subscription or Intercom, etc.) of one supplier at a time only, for recurring payments to the same supplier (train tickets, hotel rooms, Apple supplies...), if your card is meant to be charged several times by different merchants (on the same suWenig Leser

• FAQ - Subscription cards

  Transfer your tools and services subscriptions to Spendesk, so you have a global overview of your annual costs. You can also better manage your cash flow. How do our recurring/subscription cards work? Our recurring payments cards are virtual cards set up with a monthly budget. Once generated, add your card's numbers onto the merchant's website, and the payments are processed every month. Request a virtual card HWenig Leser

• Book travels / cars with Spendesk virtual cards

  Most of the time, a single-use card is adequate for your bookings. However in certain cases you might need to request a recurring payments card. You need to show the card upon arrival When you book your travels, prefer e-tickets/mobile tickets and choose to be charged before arrival. Then, you don't have to show your card. If you still need to, log on our mobile app > select your payment > click on "View the card". Your booking is cancelled No worries, even if your virtualWenig Leser

• Transfer your subscription's ownership

  Role needed: only Account Owners or user having the 'Admin' AND 'Controller' roles can transfer a subscription from one member to another. Spendesk teams can't do it on your behalf. Users transferring the subscription Head over to the "Commitments > Subscriptions" tab. Select the subscription you'd like to edit. Click on the Edit subscription button. Select the new subscription owner from the dropdown menu. Save changes. The subscription is transferred AND the cWenig Leser

• Pay online with a virtual card

  Pay Online with a Virtual Card To pay online using a virtual card, follow these steps: Go to Expenditures > Requests. Click on your request. Select the "Get card" button. Your virtual card will be displayed. You can now copy the card details and use them to pay online. Once your payment is successfully processed, the request will disappear from the "Requests" tab and will be moved to All expenses. Any Pending Transactions or Payment Issues? If you encounter anyWenig Leser

• What type of business traveller are you?

  Take this short quiz to find out if you are a business travel expert and get relevant tips to make your next trip even smoother! Questions How far have you travelled for work this year? To the café across the street 🚗 I’m out and about quite a bit ✈️ To the moon and back 🌍 When booking your transport or accommodation, you normally: Pay with a recurring virtual Spendesk card 🌍 Pay with your own card and get reimbursed 🚗 Pay with your company card or a single-use virtualWenig Leser